Mail Order

What is a mail order/telephone order merchant account?
A processor considers a mail order merchant account to be an account where the majority of credit card transactions are processed when the customer and the credit card are not present. This means that the merchant manually enters the customer's credit card information on a credit card terminal, or another piece of credit card processing equipment.

Why are the rates and fees high for a mo/to account than they are for a retail account?
Because the customer and the credit card are not present when a transaction is processed credit card processors consider mail order accounts to be higher risk than retail merchant accounts. The higher risk associated with the account is the reason for the higher rates and fees.

Is an Internet merchant account the same as a mail order merchant account?
Internet merchant accounts have the same rates and fees as a mail order account but the equipment used to process credit card transactions is different. An Internet account utilizes an Authorize.net payment processing gateway to process real-time transactions where a typical mail order account is set-up with a credit card terminal.

Are there contracts or cancellation fees on your mail order merchant accounts?
No. There are no contracts or cancellation fees on any of the competitive merchant accounts that MME offers.

Do you offer extended warranties on equipment for moto merchant accounts?
Yes. MME offers lifetime terminal warranties and free loaner terminals through the MME merchant club. Through the MME merchant club you never have to worry about your credit card terminal again. In the event that anything should happen to your terminal MME will pay shipping to retrieve your terminal, they'll pay to repair it, and then they'll pay shipping to return the terminal to you.